Privacy Policy

Last Updated: June 21, 2026

Mystic Crew ("Mystic Crew," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide while using our website, software platform, mobile applications, and related services (collectively, the "Service").

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Company name
  • Vessel information
  • Maintenance records
  • Inventory records
  • Uploaded documents
  • Uploaded photos
  • User notes and comments
  • Communications with support

Automatically Collected Information

When using the Service, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Login activity
  • Usage statistics
  • Error reports
  • Pages visited within the Service

2. How We Use Information

We use collected information to:

  • Provide and maintain the Service
  • Authenticate users
  • Store vessel and maintenance information
  • Deliver notifications and reminders
  • Improve software performance
  • Respond to support requests
  • Protect against fraud and abuse
  • Comply with legal obligations

3. Ownership of Vessel Data

All vessel information, maintenance records, inventory records, uploaded files, and related content remain the property of the user who uploads or controls that information.

Mystic Crew does not claim ownership of customer vessel data.

Users may request export of their data as permitted by the Service.

4. Data Sharing

Mystic Crew does not sell customer information. We do not rent, trade, or sell personal information, vessel information, maintenance records, or customer data to third parties.

We may share information only in the following situations:

Service Providers

We may use trusted third-party providers for:

  • Cloud hosting
  • Data storage
  • Payment processing
  • Email delivery
  • Technical support

These providers are permitted to access information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information when required by law, court order, subpoena, or government request.

Business Transfers

If Mystic Crew is sold, merged, or transferred, customer information may be transferred as part of that transaction.

5. Data Security

Mystic Crew uses commercially reasonable safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Users should maintain their own backups of important vessel records and documentation.

6. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

Users may request deletion of their account and associated information, subject to legal or operational requirements.

7. Cookies and Analytics

Mystic Crew may use cookies and similar technologies to:

  • Maintain login sessions
  • Improve performance
  • Understand usage patterns
  • Enhance user experience

Users may disable cookies through browser settings, although certain features may not function properly.

8. Email Communications

We may send:

  • Account notifications
  • Password reset emails
  • Maintenance reminder notifications
  • Service updates
  • Security alerts
  • Billing notices

Users may opt out of non-essential communications, but service-related notices may still be required.

9. California Privacy Rights

California residents may have certain rights regarding their personal information, including:

  • The right to know what information is collected
  • The right to request deletion of personal information
  • The right to request correction of inaccurate information

Requests may be submitted using the contact information below.

10. Children's Privacy

Mystic Crew is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Users

If you access the Service from outside the United States, you understand that information may be transferred to and processed in the United States.

12. Changes to This Privacy Policy

Mystic Crew may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Information

Questions regarding this Privacy Policy may be directed to:

Commitment to Customer Privacy

Mystic Crew was built by marine professionals to help yacht owners, captains, and management companies stay organized. We respect the confidentiality of vessel information and are committed to protecting customer data while providing a reliable and secure service.